Terms of Service

Please read these terms carefully before using our service.

These terms and conditions set forth the terms and conditions under which Valinor Group (ABN: 44680884824) of Level 35, International Towers, 200 Barangaroo Avenue, Sydney NSW 2000 ("Valinor Group," "we," "us," or "our") provides you access to giveaways and governs your use of our website located at www.luxeclub.co (the "Site"), the Valinor Group Members platform made available through the Site (the "Software"), and the information, content, features, and services provided through the Site (together with the Software, collectively, the "Service").

YOUR USE OF THE SITE AND/OR THE SERVICE, OR THE PURCHASE OF ONE OF OUR MEMBERSHIPS, SIGNIFIES YOUR AGREEMENT TO THESE TERMS AND CONDITIONS AND CONSTITUTES YOUR BINDING ACCEPTANCE OF THEM, INCLUDING ANY MODIFICATIONS THAT VALINOR GROUP MAKES FROM TIME TO TIME.

If you do not agree to these terms and conditions, you may not use the Site or the Service.

Valinor Group may amend these terms and conditions at any time by posting the amended terms on the Site, and you agree that you will be bound by any changes. Valinor Group may also make changes to the Site and/or the Service at any time. You understand that Valinor Group may discontinue or restrict your use of the Site and/or the Service for any reason or no reason, with or without notice.

1. Privacy Policy

By purchasing a membership and using our platform or entering one of our giveaways, you represent that you have read and consent to our Privacy Policy in addition to these terms and conditions. Valinor Group may revise the Privacy Policy at any time, and the new versions will be posted on the Site. If at any point you do not agree to any portion of the Privacy Policy, you must immediately stop using the Site and/or the Service.

2. The Services

The Valinor Group Site is a membership rewards platform that offers its members discounts at leading brands across Australia. Members get access to a member’s dashboard where they can utilize the discounts on offer, manage payments, and update details as needed.

Valinor Group reserves the right to add, change, modify, suspend, or discontinue any portion of the Service, in its sole discretion, at any time. Your use of the Site and/or the Service, including the availability of new services through the Site, shall be subject to these terms and conditions. In addition, Valinor Group may impose limits on any portion of the Service or restrict your access to portions of or the entire Site in its sole discretion without notice or liability.

3. Support

Valinor Group supports all registered and official Australian Business Partners of the Valinor Group Network. To become a registered partner, please contact us at [email protected].

4. Refunds, Returns, and Exchanges

By purchasing a membership or a one-time package for our rewards platform, you are supporting the Valinor Group brand. It is important to note that memberships and one-time packages purchased during a promotional period or giveaway are non-refundable.

Our goods and services come with guarantees that cannot be excluded under Australian Consumer Law. For major failures, you are entitled to:

  • Cancel your service contract with us; and
  • A refund for the unused portion or compensation for its reduced value.

You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or service does not amount to a major failure, you are entitled to have the failure rectified within a reasonable time. If this is not done, you are entitled to a refund for the goods and to cancel the contract for the service. Refunds or rectifications cannot be given for reasons such as a change of mind, failure to follow instructions, or misunderstanding the product or service.

5. Registration, Account, and Password

To use certain portions of the Site and Service, you will be required to register on the Site and create a user profile or account ("Account"). Eligibility is limited to persons equal to or over the age of 18.

As part of the registration process, you may be asked to submit your name, address, email address, and similar information and to select a password. You agree that all information you provide to Valinor Group for purposes of creating an account ("Registration Information") will be true, accurate, current, and complete. Your failure to provide such information shall constitute a breach of these terms and conditions and may result in the immediate termination of your Account. You shall promptly update your Registration Information to keep it true, accurate, current, and complete, and maintain the confidentiality of your password.

You may not share or transfer your Account or disclose your password to anyone. You agree to immediately notify Valinor Group of any known or suspected unauthorized use(s) of your Account or any known or suspected breach of security. Valinor Group is not responsible for any loss or damage arising from your failure to maintain the confidentiality of your password.

6. Termination of Account

You understand and agree that you have no ownership rights in your Account, and Valinor Group may stop offering the Service at any time. Valinor Group may also cancel your Account, delete all of your Registration Information and any other information you have provided through the Site (collectively, "User Content"), without notice, for any reason or no reason, including your violation of these terms and conditions. Valinor Group will not be liable for any damages or loss resulting from the removal of any User Content from the Site and/or the Service.

7. One-Off Membership Packages & Memberships

Customers may select a one-time package or become a monthly Member to access the Valinor Group Platform. All relevant information can be found for memberships at [insert membership terms and conditions link].

8. Termination of Membership

Upon cancelling your membership, which can be completed by logging into your Valinor Group web portal, you will receive an email notification confirming the cancellation of your subscription. There are no refunds on memberships. If a payment has recently been made, please cancel your membership at the end of the billed period.

9. Use of Site and Service

You agree not to violate any applicable law or regulation in connection with your use of the Site or Service. Additionally, you agree not to interfere with or disrupt the Site, the Service, or any networks connected to the Site or Service.